Director, Product Management

Bengaluru   |   Full Time

⚡️ About Merkle Science

We are known industry-wide for our predictive crypto risk & intelligence platform's best-in-class user experience and unmatched customizability. Our solutions provide next-generation crypto threat detection, risk management, and compliance for businesses, banks, and government agencies.

Our growing solution suite includes transaction screening and wallet monitoring, crypto crime investigation tools, enhanced due diligence and entity reporting, and crypto compliance and investigation training. 

Backed by leading venture capital firms Darrow Holdings, Kraken Ventures, Uncorrelated Ventures, Digital Currency Group, Fenbushi Capital, Kenetic, Lunex Ventures and the Singapore Government-supported deep technology fund, SGInnovate, we enable businesses to scale and mature so that a full range of individuals, entities, and services may transact with crypto safely.


🌟 Team and Role

Merkle Science envisions a world powered by crypto. We are creating the infrastructure necessary to ensure the safe and healthy growth of this market, now at a $2 Trillion market cap. We are trailblazers and disruptors who are pushing the boundaries of innovation — to scale and mature so that a full range of individuals and corporations can transact with crypto safely. We are a global company with offices in Singapore, London, Bangalore, and New York.


💥 What will you do?

  • Own the core Merkle Science Products, their performance and shape the direction they need to evolve in. We are at a stage where we are snowballing across geographies, and a large part of your role would be envisioning and executing the correct product strategy for expansion.

  • Maximize efficiency in a constantly evolving environment where the process is fluid and creative problem solving is the norm

  • Interface with cross-functional teams - Product Engineering, Design, Core-Technology, Marketing, Business Development.

  • Perform competitor analysis and benchmarking

  • Work towards adopting new features, conceptualise loops that fuel product-led growth and be responsible for overall retention and North Star Metrics.

  • Design industry first path breaking products to solve customers and industry problems

  • Partner with Marketing on launches and sales collaterals, and other technical information required to support outbound marketing and sales activities

  • Work with account management and Sales to account for and improve the customer satisfaction index

  • Be a leader and coach within the Product Management team, collaborating with and mentoring junior PMs, hiring new folks and at the end of it all, craft a culture that you and we can be collectively proud of. 

  • Introducing best product management and engineering practices in the organization

  • Be an evangelist for technologies and products, internally and externally

🙋 What makes you a great addition to the team? 

  • You have > 10+ years of experience with fast-paced product tracks and have led products, preferably Enterprise SAAS offerings in the past. 

  • You enjoy working on forward-looking projects. Given the industry's early days, you will get ample opportunities to lead on projects without many solutions to benchmark against.  

  • You understand the importance of concrete business metrics, product-driven acquisition, customer engagement and retention, onboarding driven activation and naturally think along these lines. 

  • You enjoy the process of discovery with customers and bring a strong sense of empathy and a user-centric approach to product management.

  • You treat customer NPS as your holy grail but can weed out subjectivity from the customer inputs to keep items actionable. 

  • You value QA more than development and treat deadlines as set in stone unless there is a very good reason not to. 

  • Exposure to Crypto and Blockchain is excellent and a great plus to have

  • Exposure working with international teams or US customers is a big plus


❤️ Well Being, Compensation and Benefits

We care about your well-being. Along with excellent health insurance, we offer flexible time off, numerous learning & development initiatives where Merkle Science invests in employee development, and working hours that we have not heard a single complaint against. We respect your weekends too :) We regularly host team-building sessions and encourage discussions around mental well-being as well.  

On the compensation front, we admire talent and believe in rewarding people for their inputs. Our compensation is best in class, along with generous equity, and the whole process will be transparent from the very minute we speak to you. 

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