🌟 Team and Role:
At Merkle Science, we are creating the infrastructure necessary to ensure the safe and healthy growth of the industry, supporting the transition as cryptocurrencies consolidate with the $22 trillion financial services market. Merkle Science envisions a world powered by crypto. We are the architects enabling crypto companies — trailblazers and disruptors who are pushing the boundaries of innovation — to scale and mature so that a full range of individuals, entities, and services may transact with crypto safely. We are located across the globe with offices in Singapore, London, Bangalore and New York (upcoming). Merkle Science was founded in early 2019. Today we boast of over 60 customers, and we are just getting started.
As a Lead Product Designer at Merkle Science, you will drive the vision, strategy, and execution. This role provides an opportunity to create massive business and customer impact because we are expanding in newer territories and a nuanced understanding of product design is instrumental for optimizing digital experiences. Merkle is a very close-knit team, and we laugh everything out mostly. Also, you will be amongst the fractional few folks who have made it into the Blockchain Space early on by being a part of the family.
⚡️ What does the Product do?
We boast of the best user experience amongst our peers and unmatched customizability. On a high level, we have two products. One is an investigation tool that helps the user track the flow of funds once a scam or a hack occurs. Intelligence wings and government bodies mostly use this product. The other product is a compliance tool that ensures that we can help crypto companies, financial institutions, regulators, and banks monitor the kind of funds flowing and stop the bad players from using crypto to do something wrong, such as transduction over darknet or fraud. We also provide intelligence services and reports. Did we mention that we are working on some super innovative and bold products that we cannot share details about here?
💥 What will you do?
As a Lead Product Designer, you will
Own the Core Merkle Product, its performance and shape the direction it needs to evolve in. We are at a stage where we are snowballing across geographies, and a large part of your role would be envisioning and executing the correct product strategy for localized expansion.
Act as a leader and coach within the Product Design team, collaborating with and mentoring junior designers, hiring new folks and at the end of it all, craft a culture that you and we can be collectively proud of.
Drive cross-functional alignment and use storytelling backed by factual data to build conviction within the team and the organization about the problems we should be solving.
Partner closely with cross-functional (product, engineering, and go to market) teams to regularly ship experiences that drive our North Star Metrics and solve user pain points.
Analyze incoming user feedback and make sense of the information to ideate upon possible product and revenue opportunities and contribute towards the product roadmap.
Run parallel tracks with the help of junior team members. We follow a breadth-first and depth later approach which almost always keeps us on our feet.
Be responsible for seamless execution including last-mile delivery and post-release analysis to decipher the impact of the efforts.
Work through design problems from beginning to end: translating business strategy, research insights, and data into ideas that form disruptive new products and features and improving and simplifying existing workflows.
Own and manage the design system and provide direction to evolve it as and when necessary to keep up with best practices and design trends
Sketch and prototype ideas to quickly assess the viability and design the workflows and fine-grained details of interactions. We build in close collaboration with customers and boast of a super-engaged user council. So, you will have access to our entire user base to seek any validation all the time.
🙋 What makes you a great addition to the team?
Merkle Science has a meritocratic culture, so not meeting any of these pointers below does not affect your candidacy in any negative way. However, in general, it helps to have
You use data and research to inform your design decisions and are able to assess the impact of your team’s designs with quantitative and qualitative data.
You have Some experience with fast-paced enterprise designs and have led designers to positive outcomes in the past.
You enjoy working on forward-looking projects. Given the early days of the industry, you will get ample opportunities to lead on projects without many solutions to benchmark against.
You have experience partnering with product managers to envision long term product vision, strategy, and roadmap.
You understand the importance of concrete business metrics product-driven acquisition, customer engagement and retention, onboarding driven activation and naturally think along these lines.
You enjoy the process of discovery with customers and bring a strong sense of empathy and a user-centric approach to design.
You have an eye for pixel perfection and micro-interactions, and you enjoy coaching folks to achieve outcomes through nudges.
Exposure to Crypto and Blockchain is excellent, but we believe that the domain knowledge can be gathered pretty quickly if you have a learner’s mentality. We boast of a thorough onboarding process that will ensure that you seamlessly transition into the blockchain space irrespective of where you are today.
👀 What process do we follow?
Application: We will keep it simple. You can apply directly through our job portal. All we ask for is a Resume and Portfolio link (recommended). Don’t worry if you haven’t been able to document things. We just need a glimpse into the kind of work you have done, so even a PDF works.
Screening: We will screen your profile and get back with a decision within a week.
Interviews: We will have two rounds of Design interviews. One round will focus on previous projects and a little whiteboarding whereas the other will focus on your leadership, thought process around product strategy and decision-making capabilities.
Meet the Co-Founders: Culture-Fit is essential for both you and us. So we always go the extra mile, and you will meet one or both of our Co-Founders.
Offer Rollout: If all looks well, we will open a bottle of champagne.
📢 Other information you may want to consider
We will be flexible for the rest of the pandemic and work remotely; however, we are not a remote-first company, and the work location would be Bangalore when things settle. The product team at Merkle is heavily driven by growth, and if you would like to, there will be numerous opportunities to experiment with growth loops and metrics. We are expanding internationally and heavily in the US, so there could be opportunities on that front in a few months with avenues of design roadshows. You will report to the head of product directly.
❤️ Well Being, Compensation and Benefits
We care about your well-being. Along with excellent health insurance, we offer flexible time off, numerous Learning & development initiatives where Merkle Science invests in employee development, and working hours that we have not heard a single complaint against. We respect your weekends too :) We regularly host team-building sessions and encourage discussions around mental well-being as well.
On the compensation front, We admire the talent and believe in rewarding people for their inputs. Compensation is best in class, along with generous equity, and the whole process will be transparent from the very minute we speak to you.